Support

If you have any problems or questions please attempt to search for a resolution using our forum. We typically respond to forum posts within 1 day. Click here to visit our support forum.

If you are unable to resolve your issue using our forum, you can contact our technical support by emailing us directly at: support@cornerbowl.com. We typically respond to email within 1 day.

Please make sure you tell us as much information as you can about the problem you are experiencing, including any error or warning messages that may have been displayed.

Please include the following information with all support requests:

  • The version you are running. This information can be obtained from the About box.
  • The log file. This file is located in the application data directory. This location is different depending on the operating system.

    • Windows 2003 Server, XP, and 2000:  C:\Documents and Settings\All Users\Application Data\CornerBowl
    • Windows Vista:  C:\Program Data\CornerBowl

    ProductFile Location
    Network Event Viewer[Application Data]\Network Event Viewer\nev.log
    SMART Disk Monitor[Application Data]\DiskMonitor\dm.log
    Text Log Monitor[Application Data]\Text Log Monitor\tlm.log
    Internet Server Monitor[Application Data]\Internet Server Monitor\ism.log
  • The operating system version.
  • If applicable, your license key.
  • Description of your problem. Please provide as much information as possible so we can reproduce the problem if necessary.

We’ll try to help you as fast as possible, usually in one or two business days.

If you have any comments or suggestions for the next releases, please feel free to post them to us.

Contact Information

Website:www.cornerbowl.com
Email:support@cornerbowl.com
Phone:1-866-543-9470