Getting Support for our Software

If you need help configuring our software, have questions about implementing our software or are having difficulty getting the software to work as you would like, please first use our online support forum to see if your question has already been answered. If you can't find an answer please ask your question in our forum so other users can benefit from your question as well. We typically respond within a few hours but no longer than one business day.

Obtaining Support Downloads

Support downloads for Corner Bowl products are available here.

Phone Support

If you prefer to talk with someone in person don't hesitate to call our support team directly with your questions. Our support phone numbers are: 1-888-598-2788 or 1-772-770-5670

Forum-Based Support

Questions, problems, comments and discussions in the support forum are monitored and responded to by SpectorSoft staff.

Email-Based Support

Technical Support is available by email us at support@spectorsoft.com.

Please make sure you tell us as much information as you can about the problem you are experiencing, including any error or warning messages that may have been displayed.

Please include the following information with all support requests:

  • The version you are running. This information can be obtained from the About box.
  • The application log file. This file is located in the application data directory. This location is different depending on the operating system.

    Operating SystemApplication Data Directory
    Windows Server 2008, Windows 7 and Windows VistaC:\Program Data\CornerBowl
    Windows 2003 Server, XP and 2000C:\Documents and Settings\All Users\Application Data\CornerBowl

    ProductFile Location
    Log Manager 2011[Application Data]\Log Manager\cblmsrv.log
    Disk Monitor 2010[Application Data]\Disk Monitor\cbdmsrv.log
    Server Manager 2012[Application Data]\Server Manager\cbsmsrv.log
  • The operating system version.
  • If applicable, your license key.
  • Description of your problem. Please provide as much information as possible so we can reproduce the problem if necessary.

If you have any comments or suggestions for the next releases, please feel free to post them to us.

End of Life Products

Products that have reached their end of life are no longer supported by SpectorSoft. Find our more about options that may exist by selecting the End of Life product below.

Please see SpectorSoft's End of Life Policy for more information.